You’re Not Listening

Kate Murphy

Everyone is talking and no one is listening. On a skill that has become rare enough to be transformative.

Kate Murphy argues that listening has quietly become a lost skill: at work we are taught to lead conversations, online we manage narratives, socially we wait to speak. Drawing on psychology and on interviews with people who listen professionally, she makes the case that being genuinely heard is now rare enough to be transformative.

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Derek Sivers

Founder of CD Baby, writer and musician

Being a great listener when people speak. Deep insights about understanding, connection, helping people express themselves, overcoming assumptions, the ethics of gossip, and more. Specific techniques for the support response, encouraging elaboration, and keeping it balanced.

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