Never Split the Difference
Negotiating As If Your Life Depended On It
A former FBI hostage negotiator turns high-stakes tactics into tools anyone can use: tactical empathy, calibrated questions, mirroring.
Former FBI hostage negotiator Chris Voss distils high-stakes negotiation into practical tactics anyone can use, tactical empathy, calibrated questions, mirroring, and the power of ‘no’. Drawing on real kidnapping cases, he argues that emotion, not logic, drives most deals, and that listening well beats hard bargaining. Sharp and story-driven, it’s become a modern classic on getting what you want without splitting the difference.
Recommended by 1 Person
Ali Abdaal
Video · March 2022
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