Chris Voss

Chris Voss is a former lead FBI international hostage negotiator turned business author and educator. Over a 24-year Bureau career he handled kidnappings and standoffs around the world, developing the tactical-empathy techniques he now teaches through his firm, the Black Swan Group, and as a lecturer at Harvard, Georgetown, and USC. His bestseller Never Split the Difference, written with Tahl Raz, reframes everyday negotiation, salary, sales, and relationships, around the emotional, listening-first tools he once used when lives were on the line.