The Power of Charm
How to Win Anyone Over in Any Situation
Charm reframed as a skill of attention: the charming person is the one making you feel listened to, not the one talking well.
Written with speech coach Ron Arden, this reframes charm as a skill of attention rather than a gift of performance. The charming person, Tracy argues, is not the one who talks well but the one who makes you feel genuinely listened to, and the behaviours behind that are specific and learnable. Slight, but unusually concrete about something usually treated as innate.
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