No Rules Rules

Netflix co-founder Reed Hastings and business scholar Erin Meyer explain the unconventional culture behind the company’s serial reinvention. Their argument: as you remove rules, controls, and process, you must raise talent density and candor to match, until a team of high performers can be trusted with freedom that would sink an ordinary organization. Meyer’s outside research tempers Hastings’s insider account, and the result is a specific, sometimes provocative playbook of keeper tests, context over control, and no vacation policy.